Case studies

How we approach real challenges

Representative engagement types, described without client names to respect confidentiality.

Wholesale & Distribution

Consolidating customer data for a B2B distributor

Challenge: Customer information spread over spreadsheets, an ageing CRM and the ERP, leading to inconsistent follow-up.
Approach: Process mapping, CRM reconfiguration, a structured migration with deduplication and a two-way ERP integration.
Outcome: One shared customer record for sales and service, with order history visible inside the CRM.

Logistics

Carrier integration for a third-party logistics provider

Challenge: Shipment bookings and tracking updates handled manually across multiple carrier portals.
Approach: An integration service connecting the WMS to carrier APIs for booking, labels and status updates, with alerting.
Outcome: Bookings and tracking flow automatically, and exceptions are surfaced to the operations team.

Manufacturing

Automated order intake from e-mail

Challenge: Purchase orders arrived as PDF attachments and were typed into the ERP by hand.
Approach: Document extraction with AI, validation rules and human review for low-confidence fields before ERP entry.
Outcome: Order entry shifted from typing to reviewing, with every change logged for traceability.

Let's discuss your next project

Tell us about your systems and goals. We'll respond within two business days.